Terms & Conditions

Last Updated: January 19, 2026

Welcome to Alexander Jane! By accessing or placing an order on our website, you agree to be bound by these Terms & Conditions. Please read them carefully.

About Us

Alexander Jane, LLC (“Alexander Jane,” “we,” “us,” or “our”) is a women’s fashion brand offering size-inclusive clothing, including everyday elevated basics and denim with tummy control.

Our mission: “Look good, feel good” — providing confidence and comfort in every piece.

Acceptance of Terms

By using our website, creating an account, or placing an order, you agree to these Terms & Conditions, our Privacy Policy, and any other policies linked on our site. If you do not agree, please do not use our site.

Products and Descriptions
  • We strive to provide accurate product descriptions, images, and sizing information.
  • Colors, textures, and materials may vary slightly from what is pictured.
  • All products are subject to availability. We reserve the right to limit quantities, refuse orders, or discontinue items without notice.
Ordering and Payment
  • Orders are accepted when you receive an order confirmation from us.
  • Accepted payment methods include major credit cards, debit cards, Apple Pay, and PayPal.
  • Prices are listed in USD and include all applicable taxes where indicated. Shipping fees are calculated at checkout.
  • We reserve the right to correct pricing errors, modify promotions, or refuse payment if necessary.
Shipping and Delivery
  • We offer shipping within the United States. International shipping may be available at our discretion.
  • Delivery times are estimates; delays may occur due to carrier or weather issues.
  • Once an order is shipped, risk of loss or damage passes to the customer.
  • We are not responsible for lost or stolen packages unless you purchased additional shipping insurance.
Returns, Refunds, and Exchanges

Please see our Return & Exchange Policy for full details. Key points:

  • Items must be returned within the time frame stated on our policy.
  • Sale and final‑sale items may be non-refundable.
  • Refunds are issued to the original payment method after inspection.
  • Exchanges are subject to availability.
  • Chargebacks: Filing a chargeback or disputing a payment in violation of our return policy (for example, keeping the product after a refund is denied due to final sale status, missing tags, or late return) may be considered unauthorized use or fraud. Alexander Jane reserves the right to recover the value of the product, any associated fees, and pursue all legal remedies available.
Intellectual Property
  • All content on our website — including text, images, logos, designs, and videos — is owned by Alexander Jane or used with permission.
  • You may not copy, reproduce, modify, or distribute our content without prior written consent.
  • Unauthorized use may result in legal action.
Limitation of Liability
  • Alexander Jane is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the purchase price of the product in question.
  • We make no guarantees regarding product performance beyond our stated policies.
Indemnification

You agree to indemnify and hold harmless Alexander Jane, its affiliates, vendors, manufacturing partners, employees, and partners from any claims, damages, or expenses arising from your use of our website, violation of these Terms, or misuse of our products.

Governing Law and Dispute Resolution
  • These Terms are governed by the laws of the State of Arizona, USA.
  • Any disputes shall be resolved through binding arbitration in Maricopa County, Arizona, unless prohibited by law.
  • You waive the right to participate in class-action lawsuits against Alexander Jane.
Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or practices. Use these links at your own risk.

Privacy

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

Changes to Terms

We may update these Terms at any time. Changes take effect when posted on our website. Your continued use of the site constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, please contact us at:

Alexander Jane, LLC
happypeople@alexanderjane.com