Accessibility Statement

If you are having difficulty using or accessing any part of our website, please contact us at happypeople@alexanderjane.com and we will work with you to provide the information, product, or service you need through an accessible communication method, consistent with applicable law (for example, through telephone support).

Visit this page to Report A Web Accessibility Related Issue

We aim to respond to all accessibility inquiries within 2 business days.

Our Commitment to Accessibility

At Alexander Jane, we believe everyone deserves to feel confident and included—online and off. We are committed to ensuring digital accessibility for all users, including people with disabilities, and to creating a seamless, user-friendly shopping experience for everyone.

Actions

We are actively working toward compliance with WCAG 2.2 Level AA standards by:

  • Providing alternative text for images and non-text content
  • Ensuring interactive elements, links, and forms are keyboard accessible
  • Maintaining sufficient color contrast for readability
  • Using clear, semantic HTML and ARIA roles to support assistive technologies
  • Testing across multiple tools, including screen readers, magnifiers, and keyboard-only navigation

Compatibility

Our website is designed to be compatible with current versions of major browsers, including Chrome, Safari, Firefox, and Edge. We also test with commonly used assistive technologies to support a consistent experience.

Ongoing Efforts

Accessibility is an ongoing priority at Alexander Jane. While we strive to meet or exceed accessibility standards across our website, some areas may be in the process of improvement. We are continuously reviewing, testing, and updating our site—including regular audits and implementation of best practices—to enhance accessibility for all users.

Feedback

We welcome your feedback. If you encounter any accessibility barriers or have suggestions on how we can improve, please contact us at happypeople@alexanderjane.com

Updates to This Statement

We reserve the right to update this Accessibility Statement at any time to reflect changes in legal requirements, accessibility standards, or improvements to our website. Updates will be reflected by the “Last updated” date above.

Last updated: April 24, 2026