Effective Date: January 19, 2026

At Alexander Jane, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services, including our SMS/MMS program.

Information We Collect

We collect information you provide directly, information collected automatically, and information from third-party services.

Information you provide directly:

• Name
• Email address
• Phone number (for SMS/MMS program and order notifications)
• Billing and shipping address
• Payment information (processed securely through Shopify or payment partners)
  - Account login details (if you create an account)
• Newsletter or SMS sign-ups
  

Information collected automatically:

• IP address, browser type, and device information
• Website usage data (pages visited, time on site, clicks)
• Cookies and other tracking technologies
  

Information from third parties:

• Analytics and advertising platforms (Google Analytics, Meta Pixel, etc.)
• SMS and email marketing providers (e.g., Klaviyo, Redo)

How We Use Your Information

We use your information to:

• Process orders, payments, and returns
• Provide customer service and support
• Communicate with you via email, SMS, or other channels
• Improve our website, products, and services
• Personalize your shopping experience
• Prevent fraud and ensure the security of our services
• Send marketing communications, where you have provided consent
  

SMS/MMS Program:

If you sign up for our SMS/MMS program, we may send you text messages with promotions, updates, or other content. You can opt out at any time by replying STOP or contacting us directly. Message frequency may vary, and standard messaging rates may apply.

Sharing Your Information

We may share your information with trusted third parties:

• Payment processors: Shopify Payments, PayPal, Stripe, Sezzle, ShopPay
• Shipping carriers: USPS, FedEx, UPS, DHL
• Marketing providers: Email and SMS platforms
• Analytics & advertising partners: Google Analytics, Meta, etc.
• Legal authorities: When required by law or to protect our rights
  

We DO NOT sell your personal information.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure the website functions properly
• Improve site performance and analyze usage
• Provide personalized marketing and advertising
  

You can manage or disable cookies in your browser settings, but some features of the site may not function properly without them.

Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your information
• Opt out of marketing communications
• California residents: request information on how your data is shared and opt out of its sale
  

To exercise your rights, contact us at hello@alexanderjane.com.

Security

We use reasonable administrative, technical, and physical measures to protect your personal information. While we strive to protect your data, no method of transmission or storage is 100%
secure.

Policy Updates

We may update this Privacy Policy from time to time. The effective date will be updated at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us at:

Alexander Jane Boutique

Shop with Sarah LLC

1729 S Lemon, Mesa AZ 85206

hello@alexanderjane.com

This policy covers all data collection, use, and sharing for Alexander Jane, including website purchases, SMS/email marketing, and analytics. It is fully compliant with California laws (CalOPPA, CCPA) and includes best practices for ecommerce brands.

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.